Plans, Billing & Trials
Plans, pricing, trials, upgrades, invoices, and referrals.
By Josh1 author12 articles
- Referral ProgramInformation about our popular affiliate / referral program.
- Do you offer a trial?Try our HIPAA compliant AI assistant with a full 7-day trial. Discover how our healthcare AI platform streamlines AI medical charting and therapy notes for clinical providers.
- What is your cancellation policy?BastionGPT offers a 45-day satisfaction guarantee and flexible cancellation options so healthcare teams can adopt our platform with confidence.
- Is There a Daily Limit to How Many Questions I Can Ask?BastionGPT is built for the pace of real clinical and administrative work. Learn how our usage policies keep pricing affordable without slowing you down.
- How do I access the BastionGPT billing portal?Managing your subscription should be as secure and effortless as the clinical work it supports. Here's how to reach your BastionGPT billing portal, what you can do inside, and who…
- How can I cancel my subscription?Canceling your BastionGPT subscription takes just a few clicks from your account settings, or a quick email to our support team. Here's a walkthrough of both options, plus what to…
- Do you offer any discounts?BastionGPT keeps pricing simple and fair for every healthcare professional. Learn how annual billing and referrals can help you save on your HIPAA compliant AI platform.
- What is the difference between Professional and Professional Plus?Every BastionGPT plan uses the same top AI models. Professional Plus adds capacity: larger documents, multiple files at once, and manual model selection.
- How much does the BastionGPT API cost, and how does billing work?Simple usage-based API pricing: a monthly base, automatic prompt caching, per-minute audio billing, and no separate compliance fee.
- How do I request a refund?Requesting a BastionGPT refund takes one email with two details. Here is exactly what support needs, plus how trial charges, duplicate subscriptions, and the 45-day guarantee work.
- How do I switch plans (upgrade or downgrade)?Change between Professional and Professional Plus in the billing portal. Here is what it costs, when it takes effect, and how to avoid the duplicate-subscription trap.
- Purchasing for an organization (quotes, invoices, and POs)Rolling BastionGPT out to a practice, clinic, or district? Here is how quotes, purchase orders, invoice billing, and team setup work, with no volume minimums.