Set Up Your Team with BastionGPT

Get your entire team using BastionGPT's AI assistant and scribe features with one simple billing setup. This guide walks you through adding multiple team members to your subscription.

Getting Started

For New Customers

1. Choose Your Plan and Team Size

• Visit our pricing page: https://bastiongpt.com/#pricing
• Select your plan: Professional or Professional Plus
• Click the quantity selector (shows "qty 1" by default) 
• Use the + and − buttons to match your team size
• Click Update

2. Complete Your Purchase

• Enter your company's billing email address
• Select your payment method (Card or US bank account)
• Click Start trial to begin 

3. Set Up Your First Team Member After checkout, you'll immediately create the first user account. This uses one of your purchased seats.

For Existing Customers

1. Add More Seats

• Log into your Billing Portal
• Click Update Subscription
• Increase the quantity to your new total team size
• Continue to the team invitation process below

Adding Your Team Members

Once you have purchased the correct number of subscriptions, invite team members using these dedicated signup links:

• Professional Plan: https://bastiongpt.com/newuser
• Professional Plus Plan: https://bastiongpt.com/newplususer

Share the appropriate link with each team member. They'll create their own secure account and automatically join your subscription. To register their account, they will be asked to verify their email address and select a secure password. They will not be prompted to enter in payment information.

Important: Team members who register using an email address from your company domain (the same domain used for the billing account), they will be automatically associated with your account. If users will be registering from different email domains (e.g., @gmail.com, @outlook.com), please let us know the email addresses so we can manually associate those to your account.

Need Help? We'll Handle Setup For You

Email us at support@bastiongpt.com with:

• The number of team members you need
• Your chosen plan (Professional or Professional Plus)
• If your users will register with an email domain (e.g., user@company.com) different from the domain used by your billing account, we would need the email addresses that you would like associated with your domain.

We'll configure everything and send you instructions for your team.

Key Information

Billing and User Management

• Your monthly invoice reflects active users only
• The billing administrator doesn't need a paid seat unless they're using the AI services
• You'll receive monthly notifications if active users exceed your subscription. Inactive users (no login that month) won't contribute to any subscription overage. 

Security Requirements

• Each team member needs their own account and login credentials
• Account sharing is prohibited for operational, security and compliance reasons

Questions?

Contact our support team at support@bastiongpt.com. We are here to help you get your team up and running quickly.