Troubleshooting Login Issues

Created by Joshua Spencer, Modified on Wed, 21 May at 2:45 PM by Joshua Spencer

Troubleshooting Login Issues with BastionGPT 


We understand that login issues can be frustrating, but we're here to help you resolve them quickly and get you back on track. This guide provides step-by-step solutions for common login problems. 

 

Resetting Your Password 

If you’re having trouble logging in due to a forgotten password, follow these simple steps to reset it: 

  1. Visit BastionGPT.com/Reset: Navigate to our password reset page. 

  1. Receive a Reset Link: Enter the email address you originally used to register your BastionGPT account. We'll send a password reset link to that email. 

  1. Follow the Instructions: Click the link in the email and follow the instructions to set a new password. 

 

Other Errors or Access Problems 


If you suspect there might be another error affecting your account access, or if you’re still unable to log in after trying the above solutions, we’re here to help: 


  1. Submit a Support Ticketemail support@bastiongpt.com to submit a ticket. 

  1. Provide Details: Include as much detail as possible about the issue you’re experiencing. This will help our support team address your problem efficiently. 

 

Our dedicated support team is committed to resolving your issues promptly, ensuring you can continue to benefit from BastionGPT's services without hassle.  

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