How to access the billing portal

Created by Joshua Spencer, Modified on Wed, 21 May at 2:46 PM by Joshua Spencer

Managing your billing information is simple and straightforward. This guide will walk you through accessing the billing portal and utilizing its features. 

 

How to Access the Billing Portal 

From BastionGPT.com 

  1. Locate the drop-down menu in the top right corner titled Login.

  1. Select the "Billing Portal" option. 

 

From Within BastionGPT Interface 

  1. Log in to your BastionGPT account.

  1. Click on your name near the top right corner of the screen.

  1. Click on "Settings" from the dropdown menu. 

  1. In the settings pop-over window, find "Billing Portal" near the bottom middle and click on it. 

 

Features of the Billing Portal 

Once inside the billing portal, you have access to several features to manage your account: 

  • View Monthly Statement: Keep track of your monthly charges and review detailed statements. 

  • Change Payment Methods: Update or modify your payment methods with ease. 

  • Print Invoices: Generate and print invoices for your records or accounting needs. 


Please note you will need to use the email address you registered your payment information with. This might not always be the email address you log into BastionGPT with. If you don't receive the verification email prompted by the system, please reach out to use with your full name and company name and we can retrieve your billing email address for you.


If you encounter any issues or have questions regarding billing, our support team is ready to assist you. Feel free to submit at ticket by emailing support@bastiongpt.com, start a chat with a live agent, or call us at  214-444-8445. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article