Security, Privacy & Compliance
HIPAA, BAAs, data privacy, and how we protect your data.
By Josh1 author16 articles
Why can't I use other ChatGPT solutions?Using standard ChatGPT in healthcare risks HIPAA violations. Discover why BastionGPT is the secure, HIPAA compliant AI alternative for medical professionals, offering safe clinical documentation, an AI medical scribe, and…
How is BastionGPT Secure?Discover how BastionGPT ensures your patient data is safe. As a leading HIPAA compliant AI platform, our healthcare AI assistant uses advanced security to protect medical documentation and therapy notes.
Is My Chat Data Leaked to OpenAI?Learn how BastionGPT protects your data. As a HIPAA compliant AI platform, we use a secure version of ChatGPT for healthcare. Your chat history is never leaked to OpenAI or…
Is BastionGPT FERPA compliant?Yes, BastionGPT provides full FERPA compliance across all licensing tiers. As the gold standard in secure AI for educational and healthcare institutions, we ensure your sensitive student and patient data…
What's the difference between BastionGPT and free AI options?Free AI tools might seem convenient, but they fall short on privacy, performance, and healthcare-specific design. Here's how BastionGPT compares and why professionals in regulated fields rely on it every…
Can I use BastionGPT for more than healthcare-specific questions?BastionGPT delivers the full capability of leading frontier models inside a HIPAA compliant environment, supporting every task your team handles, from clinical documentation to code troubleshooting, policy drafting, and everyday…
Is BastionGPT compliant with healthcare regulations in my country?Protecting patient data is critical, and regulatory obligations shift from one jurisdiction to the next. Here's how BastionGPT aligns with healthcare privacy laws worldwide and what to verify for your…
Can people who are not medical professionals use BastionGPT?While purpose-built for clinicians, therapists, and healthcare administrators, BastionGPT is flexible enough for broader use. Here's what non-medical users should know before relying on it for health-related questions.
Do you have consent form templates for healthcare AI use?Informed consent is often an important feature of ethical AI adoption in clinical settings. BastionGPT provides ready-to-use consent form templates to help practices introduce AI tools to patients transparently and…
Does BastionGPT Offer a HIPAA Business Associate Agreement (BAA)?Here's how BastionGPT handles Business Associate Agreements, what's included by default, and the options available to Covered Entities and Business Associates.
Why is my sensitive content getting blocked?Clinicians working on forensic evaluations, abuse cases, or other high-acuity topics sometimes hit a safety filter mid-task. Here's why it happens inside a HIPAA compliant AI assistant, and how to…
How long does BastionGPT keep my data, and how do I delete it?See how long BastionGPT keeps chats, documents, and transcripts, what you control, and how deletion works when you close your account.
Can my administrator or colleagues see my BastionGPT chats?No. Every BastionGPT user has a completely private workspace. Colleagues and admins cannot read your chats, and sharing is always opt-in.
Does BastionGPT train AI models on my data?No. BastionGPT never uses your data to train AI models, no matter how long it is retained. This is a contractual guarantee on every plan and the API.
Can BastionGPT diagnose patients? Is it FDA approved?No. BastionGPT drafts and suggests; the licensed clinician always decides. It is an assistant, not a medical device, so FDA approval does not apply.
Is it safe to upload patient records (PHI) to BastionGPT?Yes. BastionGPT is designed for PHI. Uploads, transcripts, and recordings are HIPAA protected, never used to train AI models, and covered by a BAA.