Does the AI Scribe record both sides of a telehealth conversation?

Yes, recording both sides of a conversation during telehealth is supported.

The easiest route to transcribe both sides of the conversation and not just your side, is to simply ensure that your speakers are turned on, and that you aren't using headphones. The sound level of your speaker should be approximately the same as your speaking voice for optimal quality. A small number of microphones (around 5%) don't work well with this process, though. In those rare cases, one option is to place a phone or tablet with the BastionGPT service midway between you and your speakers so it can pick up both sides of the conversation evenly. 

To record both sides of the conversation if you prefer using headphones, simply click "include audio from a virtual meeting" option.