BastionGPT's AI medical scribe is built to capture both sides of a telehealth encounter, giving clinicians a complete record of the visit without any extra equipment or complicated workflows. Whether you're running a quick follow-up or a full 4-hour long intake session, the platform is designed to transcribe the full clinical conversation securely.
The simplest approach is to keep your computer speakers turned on and skip the headphones during the visit. Your microphone will naturally pick up the patient's voice coming through the speakers along with your own, producing a clean two-sided transcript. For best results, set the speaker volume to roughly match your normal speaking voice. This keeps both audio sources balanced and helps the HIPAA compliant AI assistant generate progress notes that reflect the full exchange rather than just the provider's side.
A small percentage of microphones, roughly five percent, don't handle this speaker-pickup method well due to aggressive echo cancellation or noise suppression built into the hardware. If you find your transcripts are only capturing your voice, a reliable workaround is to place a phone or tablet running BastionGPT midway between you and your computer speakers. Positioned this way, the secondary device captures both voices evenly and feeds the session into the same secure healthcare AI platform you already trust for clinical documentation.
If you prefer to wear headphones during telehealth visits, perhaps for privacy in a shared workspace or better audio clarity on your end, BastionGPT still has you covered. Just select the "include audio from a virtual meeting" option before starting your session. This routes the audio directly from your video conferencing software into the scribe, capturing both participants cleanly regardless of your headphone setup. It works across the common telehealth and video meeting tools clinicians rely on day to day.
However you choose to capture the session, every recording and transcript is processed inside a HIPAA compliant environment purpose-built for healthcare. BastionGPT stands apart as a leading AI scribe for doctors and therapists precisely because it combines flexible capture options with the privacy safeguards that clinical work demands, so you can focus on the patient in front of you while the documentation takes care of itself.