BastionGPT provides a range of training resources designed to meet the needs of busy healthcare professionals, whether you prefer self-guided learning or a hands-on session with our team.
Our Getting Started articles offer step-by-step guidance on everything from account setup to advanced prompting techniques tailored for medical and mental health settings. These resources are written with clinicians, IT administrators, and compliance officers in mind, so you'll find practical examples rather than generic instructions. If you learn better by watching, the Quick Start Video Guide walks you through the essentials in just 15 minutes and is a popular starting point for new users onboarding their teams to a HIPAA compliant AI assistant.
Organizations looking for a more interactive experience can request a Lunch and Learn session with our support team. These live walkthroughs are ideal for group onboarding, covering real-world scenarios such as ambient scribing, therapy note generation, medical dictation, and secure chat workflows. Reach out to [email protected] to find upcoming dates or schedule a session tailored to your practice, hospital department, or clinic.
Can I get one-on-one training?
Yes. You can book a free 30-minute screen-share session with one of our prompt engineers. In a one-on-one video call, they look at exactly what you are entering, explain why the AI responded the way it did, and show you the wording changes that get better results. Most users get where they want to be within one or two sessions.
To book a session, email [email protected] with a short note about what you would like help with. We do not have an online scheduler yet, so our team will reply with a calendar link where you can pick the time that works best for you. If you prefer email, send us what you entered and the answer you received, and we can usually reply with specific wording advice.
How much do the one-on-one sessions cost?
They are free. One or two sessions is usually all it takes to get you working confidently on your own. We only quote an hourly rate when you want our team to do the work for you (for example, building out a large set of report templates on your behalf) rather than showing you how.
Are there live group sessions for my specialty?
Yes. In addition to the organization-focused Lunch and Learn sessions above, we host recurring office hours organized by specialty, starting with med-legal and mental health. Sessions typically run about an hour: a ten-minute primer, then open Q&A. Come with questions, or simply listen in; many attendees find that hearing how their peers use BastionGPT is the most valuable part. Email [email protected] to receive invitations for your specialty.
Where can I find video tutorials and sample prompts?
Our YouTube channel covers specific techniques beyond the Quick Start video, including "How to Write a 10+ Page Psychology Report in Minutes", a walkthrough of loading your source material once and generating a long report section by section. Several of our customers also publish videos showing how they use BastionGPT in their own practice.
We also maintain sample prompt files for clinical and mental health work, along with a short guide full of ideas for what BastionGPT can do in your specialty. Email [email protected] and we will send the set that matches your work. Our guide to building your prompt library shows how to save the prompts you use most for quick reuse.
Beyond the official documentation, the Healthcare AI Use Cases page highlights some of the most common ways healthcare providers are putting BastionGPT to work, from streamlining clinical documentation to supporting patient education materials.
Whichever path you choose, our goal is to make adoption smooth and confidence-building. BastionGPT is trusted as a leading HIPAA compliant AI solution because we invest in both the technology and the training that helps users apply it safely and effectively in day-to-day practice.